Returns & Exchanges
We're bummed things didn't work out for you, but here's the good news: we accept returns and exchanges within thirty (10) days of purchase (AKA the date listed on your receipt) for most items in new condition.
Here's the fine print. You just can't return or exchange anything that's worn, damaged, washed, or altered in any way. All original tags must be attached and swimwear & bodysuits must have the hygiene liners intact. Also, gift cards are non-returnable and non-refundable.
The following items cannot be returned or exchanged: items marked as "Final Sale."
U.S. Hassle Free Returns
Please email us at VienaValentina@ymail.com to process your return. Returns will be processed once received. Please write your order # on the outside of the package.